FAQ

How To Care

To remove dirt, wipe gently with a damp, tightly wrung soft cloth and then wipe dry.
Do not use paint thinner, benzene or detergent, etc. Machine washing is not recommended.

Does it glow in complete darkness?

Attention: Please note that all reflective clothing is non-fluorescent and does not emit light on its own at night. Only when the light source is brighter than the surrounding environment, the light source will be emitted to the reflective crown, and the light source will be reflected with a holographic laser effect. If you want to know the color reflection effect, please see the product picture, thank you!

What is the status of my order?

You can keep track of your order at any time by visiting here.

My order is past the estimated delivery time.

Depending on the shipping location and the type of ordered items, items may be shipped from many different factories.
In case your order has not arrived after 21 working days, please contact Customer Service and we will resolve the issue as quickly as possible.
You can keep track of your order at any time by visit here

I didn't receive the confirmation email.

Order confirmation email will be sent to you immediately after your items have been successfully paid for.
In case you did not receive an order confirmation email from us, please take the following steps:
- Check Spam or Ads folder or other email account
- In case after 1 hour from the time of placing an order successfully, you still have not received the order confirmation email,
please contact our Customer Care Department for the fastest support

What payment methods do you accept?

We currently accept the following forms of payment:

Credit Cards: We accept Visa, American Express, Mastercard, and Discover

Debit Cards: We accept debit cards featuring the Mastercard or Visa logo. If you’re paying with a pre-paid debit card, you must register them before using them for online purchases. You can do this by following instructions on the card or contacting their own support teams.